People are important elements in any process to keep things running smoothly ( that is, to manage issues that pop up or to resolve problems). 人是任何流程中保持所有事务顺利进行的重要因素(即,需要依靠人来管理和解决出现的问题)。
They're running the mom and pop stores and neighborhood restaurants we know and love. 他们正忙于我们所知道并且喜爱的夫妻小零售店,还有临近地区的饭店。